Expert consulting • U.S. based • Remote-first

Practical security and IT that keeps businesses moving.

We help early-stage startup and small business teams build secure foundations: identity, email security, endpoint hardening, cloud guardrails, incident readiness, office networking and WiFi, and the operational plumbing and automation to scale.

IT and Security Programs From zero → durable
Automation Reduce toil, increase signal
Vendor + Customer Trust Questionnaires, Compliance readiness

Managed Services

Stop paying the hidden cost of doing IT and security yourself. Hand it off to experts and focus entirely on growing your business.

60% of startup and small businesses that suffer a cyberattack close within 6 months
3–5× lower cost than hiring a full-time IT or security employee
100% of your team's time back to focus on your product and customers
Managed IT

Your IT department, fully handled

Everything your team needs to stay productive — without hiring, training, or managing IT staff yourself.

  • Device setup, management, and patching (MDM)
  • User onboarding & offboarding
  • Identity and access management (SSO, MFA)
  • SaaS administration and license management
  • Office networking and WiFi
  • Helpdesk support for your team
  • Vendor coordination and renewals
Managed Security

Always-on security without a full security team

Continuous protection, monitoring, and expert response — so a breach doesn't become a business-ending event.

  • Endpoint detection and response (EDR) monitoring
  • SIEM log monitoring and alert triage
  • Vulnerability management and patching oversight
  • Security awareness training for staff
  • Incident response and breach support
  • Monthly security posture reporting
  • Security questionnaire and compliance support

Focus on your core business. Let us handle the rest.

Every hour your team spends on IT issues or security worries is an hour not spent on the work that grows your business. Reasonable rates get you lower costs, expert coverage, and peace of mind — no surprise bills, no hiring headaches.

Talk to us

Individual Services

Don't need a fully managed IT or Security program? Pick a focused engagement. Everything is scoped to fit team size, risk, and runway.

Security Baseline

Assess current posture and ship the highest-impact fixes first.

  • Asset inventory + critical paths
  • Identity & access review
  • Endpoint + SaaS configuration hardening
  • Backlog with priorities and effort

Detection & Response

Build logging and alerting that produces actionable signal.

  • Logging strategy + retention
  • SIEM onboarding plan and detections
  • Incident runbooks + escalation
  • Tabletop exercise facilitation

Email Security

Email-based attacks are the most common way attackers gain access to your business. Lack of proper email security also leads to undelivered or rejected mail, risking critical business deals.

  • Phishing and Fraud Protection
  • Email configuration review-SPF, DKIM, DMARC
  • Troubleshoot email delivery problems

Trust Enablement

Reduce customer friction with repeatable evidence and answers.

  • Security questionnaires
  • Policy + control documentation
  • Compliance readiness planning
  • Vendor risk assessments

Network Connectivity

Give your employees and guests reliable, secure connections that get work done.

  • New builds
  • Improvement to existing networking
  • Wired and wireless
  • Verified WiFi signal strength everywhere you need it
Not sure what you need? Start with a short discovery call and we will recommend the smallest useful scope.

Approach

Fast, pragmatic, and designed to work with lean teams.

  1. 1

    Align on risk + goals

    What matters most: uptime, customer requirements, regulatory pressure, or attack surface reduction.

  2. 2

    Collect signal

    Docs, configs, stakeholder interviews, and whatever telemetry exists. No busywork.

  3. 3

    Ship improvements

    Fixes land in the real systems. Templates and automation reduce future effort.

  4. 4

    Make it repeatable

    Document lightly, automate heavily, and leave you with a maintainable operating model.

Engagements

Common ways clients work with us.

Managed Services

Ongoing managed IT & security

Full-coverage IT and security operations — no hiring, no surprises.

  • Managed IT or Managed Security (or both)
  • Dedicated point of contact
  • Regular reviews and reporting

Fixed-scope

Great for assessments, specific projects, or tight deadlines.

  • Defined deliverables and timeline
  • Weekly status + risk callouts
  • Clear handoff and next steps

Hourly / Retainer

Flexible support when work ebbs and flows (questionnaires, vendor reviews, quick projects).

  • Prioritized backlog
  • Fast turnaround for adhoc needs
  • Monthly reporting on outcomes

About

Operator mindset. IT and Security that supports the business, not the other way around.

Who we are

Loon Technology Group, LLC provides security and IT consulting for startups and small businesses, with a focus on practical controls, fast execution, and automation.

What you get

  • Clear, prioritized recommendations
  • Implementation help (not just slides)
  • Lightweight documentation you’ll actually maintain
  • Security posture that’s explainable to customers and auditors

Contact

Tell me what you’re trying to accomplish and what timeline you’re on.

Contact Us

Primary focus
Security, IT systems, automation
Delivery
Remote-first (U.S. time zones)
Company
Loon Technology Group, LLC

What to include

  • Your product and current stage (seed/Series A/etc.)
  • Top 2–3 security concerns or customer asks
  • Deadline (if any)
  • Tools you use today (IdP, EDR, cloud, ticketing, etc.)